Privacy Policy

Version: 1.0
Last Updated: 5 August 2026

1. Introduction

London Window Tints Ltd ("London Window Tints", "we", "our" or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how London Window Tints Ltd and LWT Studios collect, use, store and protect your personal information when you visit our website, request a quotation, purchase our products or use our services.

London Window Tints Ltd specialises in residential and commercial window film supply and installation.

LWT Studios provides automotive services including vehicle window tinting, paint protection film (PPF), vehicle wrapping and related specialist vehicle protection services.

By using our website or contacting us, you agree to the practices described within this Privacy Policy.

2. Information We Collect

Depending on how you interact with us, we may collect information including:

• Full name

• Email address

• Telephone number

• Billing address

• Property address

• Vehicle information

• Photographs, videos and measurements provided by you

• Information submitted through our website forms

• Communications via email, telephone, WhatsApp and social media

• Payment information (processed securely through approved third-party providers)

• Website usage information collected through cookies and analytics

3. How We Use Your Information

We only use your information where necessary to operate our business and provide our services.

This includes:

• Responding to enquiries

• Preparing quotations

• Scheduling surveys and installations

• Supplying products

• Processing payments

• Providing aftercare and warranty support

• Improving our website and customer experience

• Complying with legal obligations

• Maintaining internal business records

Where you have provided consent, we may occasionally send information about new services, promotions or company updates. You may withdraw your consent at any time.

4. Project Photography

As part of our quality assurance and portfolio development, we may photograph completed installations carried out by London Window Tints Ltd or LWT Studios.

These photographs may be used on our website, social media channels, printed marketing materials and other promotional content.

Where reasonably possible, we avoid displaying personal information or identifying individuals without permission. If a photograph clearly identifies a customer or contains personal information, we will obtain appropriate consent before publication.

Customers may request that photographs of their project are not used for marketing purposes by informing us before or during the installation.

5. Sharing Your Information

We respect your privacy and will never sell your personal information.

Your information may be shared with trusted third parties only where necessary, including:

• Payment providers

• Product suppliers

• Delivery companies

• Installation partners

• Professional advisers

• Legal or regulatory authorities where required by law

All third parties are expected to process personal information securely and in accordance with applicable data protection legislation.

6. Cookies & Website Analytics

Our website uses cookies and similar technologies to improve functionality, understand visitor behaviour and enhance your browsing experience.

Cookies may be used to:

• Remember your preferences

• Improve website performance

• Measure website traffic

• Analyse visitor behaviour

• Support marketing activities

For further information, please refer to our Cookie Policy.

7. Data Security

We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, alteration, disclosure or destruction

Whilst every reasonable effort is made to protect your information, no electronic transmission or storage method can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Deliver our services

• Maintain warranty records

• Meet legal and accounting obligations

• Resolve customer enquiries or disputes

• Improve future customer service

When personal information is no longer required, it will be securely deleted or anonymised where appropriate.

9. Your Rights

Under UK data protection legislation, you have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of personal information

• Restrict certain processing activities

• Object to direct marketing

• Withdraw consent where processing relies upon consent

• Request a copy of the information we hold about you

To exercise these rights, please contact us using the details below.

10. Third-Party Websites

Our website may contain links to third-party websites.

London Window Tints Ltd is not responsible for the privacy practices, content or security of external websites. We recommend reviewing their individual privacy policies before providing personal information.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, our services or our business operations.

The most recent version will always be available on this page together with the latest revision date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

London Window Tints Ltd

Residential & Commercial Window Film Specialists

LWT Studios

Automotive Film & Surface Protection Specialists

Email: support@londonwindowtints.com

Telephone: 07787 997273

Website: www.londonwindowtints.com

Final Statement

London Window Tints Ltd and LWT Studios are committed to handling personal information responsibly, transparently and in accordance with UK data protection legislation. We continually review our practices to ensure your information remains protected.